Terms of Service

These Terms govern your access to this website (the "Site") and, where no separate written agreement exists, the professional services SOFTWARE 407 LLC provides. By using the Site you accept these Terms. If you do not accept them, please do not use the Site.

1. Use of the Site

The Site describes our services and lets you send an enquiry. You agree to use it lawfully, not to attempt to gain unauthorised access to our systems, not to interfere with its operation and not to submit content that is unlawful, misleading or that you do not have the right to share.

2. Information on the Site

Descriptions of capabilities, stages, formats and technology on the Site are general information about how we work. They are not an offer, a guarantee of a particular result, or a commitment to a price or a date. Statements about timing and price ranges are indicative until a scope is agreed in writing.

We publish no client names, logos, testimonials or performance figures unless a client has given written permission and the claim can be verified. Where the Site is silent about a case, it is because we do not have that permission — not because the information was withheld for effect.

3. Enquiries

An enquiry sent through this Site does not create a contract. A contract exists only when both parties have signed a written scope or statement of work. We may decline an enquiry without giving reasons, for example where the work would conflict with an existing engagement or where we cannot meet the constraint you describe.

4. Professional services

Each engagement is governed by a written scope that sets out deliverables, stages, fees, assumptions and dependencies. Unless that document says otherwise: fees are payable against invoices; the client provides timely access to systems, people and data; and intellectual property in the deliverables passes to the client on full payment, while we retain rights in our pre-existing tools, libraries and know-how.

5. Client responsibilities

• The client warrants that it has the right to share any material, system access or data it provides to us.
• The client is responsible for the lawfulness of its own processing of personal data in the systems we integrate with.
• Decisions about deployment into production remain with the client; we provide the measurements and the risk description, not the business decision.

6. Outputs of AI systems

Where a project produces a system that generates text, classifications or recommendations, those outputs are probabilistic. We build evaluation, citation and escalation controls as part of the agreed scope, but we do not warrant that any generative system will be free of error. The client is responsible for the review process it puts around the output in its own operation.

7. Confidentiality

Each party keeps the other's confidential information confidential, uses it only for the engagement, and returns or deletes it on request. Where a non-disclosure agreement has been signed, that agreement governs and prevails over this clause.

8. Intellectual property

The Site, its text, layout and code are owned by us or licensed to us and may not be copied for commercial use without permission. Third-party components used in a client deployment remain subject to their own licences, which we identify in the hand-over documentation.

9. Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential loss, loss of profit, loss of data or business interruption. Our total liability arising out of an engagement is limited to the fees paid for that engagement. Nothing in these Terms excludes liability that cannot lawfully be excluded.

10. Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. The state and federal courts located in FL have exclusive jurisdiction, and you consent to their jurisdiction.

11. Changes

We may update these Terms; the date at the top of this page shows when they last changed. Continued use of the Site after a change means you accept the updated Terms.

12. Contact

Questions about these Terms: info@northboundai.icu · 1419 Moselle Avenue, Orlando, FL 32807.